Using any of our products or services and / or agreeing to this Statement, e.g. as part of your subscription to any of our products or services, you understand and acknowledge that we will collect and use personal information as described in this Statement. This privacy statement provides our commitment to ensuring that your personal data is protected. This statement describes the procedures by which we manage your personal data in full compliance with the principles of the General Data Protection Regulation which relate to the data we receive from our customers and visitors. Any change that occurs in this statement will be on this page.

Trading Confidentiality

Confidentiality is self-evident. All information submitted by the user / member to the business (Naxos Hostel) is confidential and the Company has taken all necessary measures to use them only insofar as it is deemed necessary for the fulfillment of the purposes described in this Statement, unless a longer retention period is required or permitted by applicable law. We will destroy your personal information as quickly as possible and in such a way that the information can not be restored or rebuilt. Naxos Hostel does not disclose the details of its clients and transactions unless it has written authorization from you or it is required by a court decision or a decision of another public authority. In the event that it uses third parties to support its systems, it ensures secrecy. You can ask for any information that is being held for you and for correction if you can substantiate the error. Secure Transactions Naxos Hostel recognizes the importance of the security of your Personal Data and your electronic transactions and takes all the necessary measures, using the most modern and advanced methods, to ensure maximum security. All information that relates to your personal information and your transactions is secure and confidential. In the case of electronic payments by means of electronic cards or deposits, it is not in any way contacting your credit / debit card details and data. This information is transferred by you through the appropriate connection of the Banks through these secure transactions.

What information do we collect?

The Hostel (Naxos Hostel) collects exclusively the data provided directly to us by visitors to our website who have completed the Guest Registration Card. The company has the obligation to observe this information. The information we have in our system is the following:

  • First name – Last name
  • Country and residence address
  • Email address
  • Contact Phone (mobile phone)

We may also collect information about you from third parties, including information from airlines, payment card and other partners, social media services that are compatible with your arrangements for such services, and other third party sources legally entitled share your data with us. We use and share this information (and we may add this information to other information we have for you) for the purposes described in this Statement.

Sensitive information

The term “sensitive information” refers to information relating to your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, sex life or sexual orientation, genetic information, criminal background and any biometric data used for the purpose of unique recognition. In some countries, mobile phone numbers, location data, and information contained in identity documents are also considered sensitive information. In particular, we do not collect sensitive information unless it is voluntarily offered by you or unless requested under applicable laws or regulations. We can use health data provided by you to better serve you and respond to your particular needs (for example, access for disabled people).

What do we do with the information we collect?

We are required to collect certain details, including name, address, payment details and, in some countries, travel documents in order to process your reservation. Failure to provide this information will result in our failure to process your booking. We use your personal information in a variety of ways, including the provision and personalization of the services you request and expect from our hotel to offer you the expected level of hospitality as well as sales promotions and as set out below in more detail. We will collect your consent before we process your data, as required by applicable law, and you may withdraw it to stop downloading information / promotional material at any time.

Data protection

We are committed to ensuring the protection of your personal data. We follow all technical, physical, electronic and administrative procedures and take appropriate steps to ensure that your personal data is protected electronically and otherwise.

  • We will not sell, transfer or exchange your personal data with third parties without your approval, or if there is any legal reason to do so.
  • We will keep your personal information only for as long as necessary. Once we do not need them, they will be deleted from our records according to legal requirements.

The customer has, within the scope of the legislation on confidentiality of telecommunications, the rights to information and objection provided for in Regulation EU 2016/679.

Partners / Other Companies

We share your information with third parties only in accordance with the relative legislation, mainly for legal or tax purposes.

Links to other websites

Our site may contain links to other pages. If you move to a third site by clicking on one of these links, you should be aware that our company has no control over them. Therefore, we can not be responsible for the protection and confidentiality of the information you provide on other websites as they are not included in this privacy statement.

Control your personal data

To the extent required by applicable law, we may ask you to inform you of the personal information we hold about you and, if necessary, withdraw your consent to a specific data processing activity and / or request to update, correct , delete, and / or interrupt the processing of your personal information. We will make all necessary updates and changes within the time limit set by the applicable law and as required by law. If you believe that any information we have about you is wrong or incomplete, please contact us. If you wish to delete your data completely according to the terms and conditions detailed above, please contact us via an e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it..

Security and payments is secured with SSL and all the information you type is encrypted. If you choose to make a paypal payment you will be redirected to the paypal page where you will complete your payment. If you select an offline payment, we will hold your card details and make a payment by debiting your card from the POS terminal on our accommodation.

For any information or queries please contact us.


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